About Us

About Us

Hearing solutions that are customized to each patient’s individual needs.

Our Practice

Our practice prides itself on taking care of each patient as if they were our own family member to receive the best possible hearing outcome. We focus on continually serving the hearing needs of Boardman, East Liverpool, Warren and Youngstown, OH with dedicated hearing care. In this process, our practice demonstrates disciplines and values to ensure fair and personalized hearing care for each patient.

Our Commitment

Our commitment to patient care was built around the mutual agreement of honor, integrity and trust with each patient. As a part of the nationwide Audibel network, we aim to provide the greatest hearing care experience possible by abiding to the following standards that define American. Hearing. Excellence.:

  1. Comprehensive Evaluation

    We evaluate your hearing, communication needs and goals for your life.

  2. Recommend Only What Needs Recommending

    Because we evaluate all your hearing and communication needs, we will recommend a treatment plan that is unique to you and designed to meet your needs.

  3. Clear Understanding of the Hearing Journey and Results

    We make sure that you understand what steps will be taken on your journey to better hearing and what the realistic outcomes are for those steps.

  4. Seeing and Hearing the Benefit

    We will verify that the hearing instruments and accessories that go with them are working and provide the benefit that you need. This verification may be done through several clinically adopted tools such as Real Ear Measurement, Speech Mapping or Sound Field Verification.

  5. Treatment is More Than Just an Office Visit

    We work with you to create a long-term treatment plan, define follow-up appointments, perform regular ongoing evaluations, and any additional care that you may need to make sure you stay satisfied with your hearing in the years to come.

  6. Warranty for One, Warranty for All

    When you work with Audibel, you are working not only with your local hearing healthcare professionals, but also the national network that will honor the warranty and support and service guarantees on all Audibel products.

  7. Commitment for a Lifetime

    All Audibel products receive free cleanings and testing for their lifetime.

Patient Reviews

Read a Few of Our Google Reviews

4.4 out of 5 Stars based on 39 Reviews on Google.

Read what some of our patients have to say about our staff and our office!

I am treated very well here at New Life. I get a lot of attention to my requests My hearing has improved 100 percent. My questions are answered / he explains very well. Fast appointments to schedule. Would definitely recommend New Life Hearing!

Reviewer Profile Photo Ellen Gonzalez, on Google

I finally have found the specialist who has improved my hearing more than anyone over the years…Mr Ed Hofsess in Boardman has through his knowledge, professionalism and sincere empathy improved my hearing and my entire family has noticed the improvement….I highly recommend….

Reviewer Profile Photo Annette Chuirazzi, on Google

I’ve been a customer with New Life numerous years and couldn’t be happier, in fact I’m on my second pair of hearing aids. Ed and staff are great and have helped me anyway they can. I wouldn’t go anywhere else!!

Reviewer Profile Photo Jeri Bertolette, on Google

Absolutely the best !!! Period !! Recommend to all my friends & family! !!

Reviewer Profile Photo gary mccullough, on Google

Been coming here for about 9 years and have had great experiences. Staff is amazing and they always friendly. The audiologist are very knowledgeable and friendly and take the time to listen and explain everything to you. Highly recommended

Reviewer Profile Photo Jim Cromer, on Google

Dr.Ed and Debbie are two wonderful people. I loved their service.

Reviewer Profile Photo sonny shaffer, on Google

I have been a client of New Life Hearing Aid Center and Dr. Ed for approximately ten months. I have been extremely pleased and satisfied with the service I have received from him and his staff, the timeliness of getting an appointment, and the product purchased. I would recommend them...

Reviewer Profile Photo Linda Rachic, on Google

Convenient and caring staff. Goes over and beyond the call of duty

Reviewer Profile Photo Clara Tormaschy, on Google

New life hearing aid center is absolutely wonderful, especially with the help they've given my husband who has a severe hearing loss. I recommend them to anyone who has a hearing loss.

Reviewer Profile Photo Catherine Moran, on Google

Awesome place, I wouldn’t go anywhere else

Reviewer Profile Photo Linda Lane, on Google

Overall great experience!! Scheduling was a breeze, they always got back to me in a timely manner and helped me get on the books as soon as possible. As someone who hasn't worn hearing aids since 2007, the idea of new hearing aids was scary, however, the staff was very...

Reviewer Profile Photo Lexi Vitanza, on Google

Have used several hearing centers over the years. I was referred to New Life from Resound Hearing Aids. What a pleasant experience. Ed Hofess was very thorough and professional. I would recommend to anyone!

Reviewer Profile Photo James Rodway, on Google

I'm very impressed with New Life Hearing. Ed and staff Are top of the line 5+. First time wearing hearing aid. I can't believe what I was missing. Thank you for giving me my life back. 😊

Reviewer Profile Photo evalena Zamary, on Google

Excellent personal experience, caring service.

Reviewer Profile Photo Larry Walk, on Google

I've been coming here for 5 years. I've been to multiple places and none of them compare to New Life. They are like family to me. No waits, very concerned about their clients and their needs. I have referred clients to them and would again in the future. I can...

Reviewer Profile Photo Beverly Bruno, on Google

From our first phone call with questions, to our follow up maintenance check ups, New Life Hearing has been an outstanding experience for our family! My father now enjoys conversations with family, friends and neighbors! I will be telling everyone about the Exceptional services offered and the friendly atmosphere. Thank...

Reviewer Profile Photo Deborah Davis, on Google

I took my grandma to their location in Boardman, and the customer service is wonderful! Also- the hearing aids that we got are great and she can hear perfectly now. I would recommend this place.

Reviewer Profile Photo Lexie Page, on Google

I took my Grandpa to the Warren office, and we had great service! Also, great quality with his hearing aids. Would recommend to anyone.

Reviewer Profile Photo Sara Marz, on Google

New Life Hearing Aid Center changed my life! My hearing is night and day compared to how it was before! Overall it has made me so much happier not having to deal with the pain for having to ask people to repeat themselves over and over. LOVE THIS PRODUCT!!

Reviewer Profile Photo Michael Laufman, on Google

Wow! I have struggled with hearing for a few years now and New Life Hearing Aid Center assisted me in everything I needed. I would recommend this place to anyone who is looking for a quality experience!

Reviewer Profile Photo Camryn Kidd, on Google